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Digital inclusion Orange Belgium and Digital Inclusion

Orange commits to digital inclusion with its We Care For People programme within the framework of the Lead the Future strategy.

Today, the digital divide often reflects the social divide. This means not being able to apply for a job, handle administrative formalities, learn new skills or simply stay connected with the world.

At Orange, we believe that digital technology should be a lever for inclusion rather than an obstacle. This is why we have a clear mission: giving everyone the keys to a responsible digital world. To achieve this mission, we are focusing our action on four essential areas:

Protection

To educate young people about online risks and enable them to grow up in a safer digital environment

Education

 To reinforce digital independence for vulnerable audiences and develop basic skills accessible to everyone

Employability

To help people outside the employment market move to the jobs of the future, especially in tech

Business creation

To encourage those who wish to create, innovate and build a sustainable future using digital technology

With Orange Digital Center and Orange Belgium Fund, we supported 9,900 people in 2024. This is more than just a number: this represents career paths coming back to life, dreams taking shape and ties forming. All of this is made possible thanks to a committed team, inspiring partners, and a shared vision: the vision of a fairer, more inclusive and connected future.

Digital inclusion Digital Divide in Belgium

Quick glance at the 2024 Digital Inclusion Barometer based on the Belgian population aged between 16 and 74.

 

  • Risks:

    • 40% are experiencing digital vulnerability
    • 5% are non-digital users
    • 35% have limited digital skills
  • Persons at risk:
    • Low-income persons
    • Persons with a modest level of formal education
    • Aged over 55
    • Jobseekers
    • Single-parent families
    • Persons suffering from health problems

  • Access difficulties:

    • 22% of Belgians do not have a smartphone to access the internet,  preventing them from taking online courses, drawing up a CV, etc.
    • 5% of Belgians do not have an internet connection at home

  • Online security is the greatest danger for those with limited digital skills

    30% of Belgians need help with doing essential online formalities (online banking, online healthcare, online shopping, online administrative tasks, etc.)

  • Additional help:

    High-quality alternatives to digital services remain necessary: phone calls, in-person appointments, etc.

Digital inclusion 2024 Impact Report

See the report

Digital inclusion Our goal for 2025

Training over 10,000 people on tools and skills required to thrive in an inclusive digital society.