Orange, bringing simplicity and peace of mind to the Belgian consumer
In 2018, Orange Belgium moved forward boldly, solidifying its challenger position and achieving a number of firsts on the Belgian market.
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In 2018, Orange Belgium moved forward boldly, solidifying its challenger position and achieving a number of firsts on the Belgian market.
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Listening carefully to what is essential to the customer, Orange launched the first fully unlimited offer in Belgium — including the first fully unlimited convergent offer, the Love Unlimited proposition. It is clear that Orange Belgium disrupted the Belgian mobile market in 2018.
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2018 was a bold year for Orange Belgium — starting with boldly simplifying products and services, improving market share in all businesses, and providing unlimited data and voice.
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2018 was a year of consistently adhering to Orange Belgium’s residential market claim, standing strong and undistracted by the competition. The company simplified procedures and services, while launching new offers and enhancing existing products by adding peace of mind.
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2018 was a year of notable growth for Orange Belgium in the business sector. Thanks largely to the ongoing digital transformation of the company’s business processes − making its B2B interactions more agile and efficient − Orange booked its best business results in 7 years.
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In 2018, Orange Belgium’s network team followed the company’s bold challenger positioning with the goal of achieving industry-leading growth in both the residential and the business markets. All the while, maintaining a full end-to-end customer experience at the highest level.
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In 2018, the HR team helped embed the 6 Principles of Action framework more solidly within the culture and launched ways to have leaders and team members work together on solving workplace challenges. The result: a bolder Orange workforce.
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Focusing on practical innovation to serve essential customer needs, in 2018 Orange Belgium nourished the Orange Fab network with innovative scale-ups and implemented the itsme® app, the secure digital ID developed by the Belgian Mobile ID consortium.
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Orange Belgium is transforming itself rapidly from a ‘traditional telco’ into an agile, innovative digital operator. In 2018, Orange accelerated its digital transformation efforts, whose aim is to install state-of-the-art digital solutions throughout the company.
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In 2018, the company’s efforts continued to focus on responsible products and services, social inclusion, and limiting impact on the environment.
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2018 was another good year for Orange Luxembourg, as the company continued its upward path in the marketplace.
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