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Commercial news Orange Belgium introduces Livebox: the new signature of its internet offers built on the ON promise

18/08/2026

Orange Belgium is introducing a new way to experience home internet. Built around Livebox and the new ON promise, the renamed internet offers now reflect Orange’s high-performance connectivity with practical services and support designed to keep customers connected at every stage of their life.

As our homes become increasingly connected, customers expect more than just fast internet speeds. They want a reliable Wi-Fi connection throughout the home, an intuitive digital experience, and the reassurance that help is available whenever they need it. With Livebox and ON, Orange Belgium brings these elements together under one clear and consistent customer promise.

The internet experience customers can rely on
At the heart of this evolution is Livebox, the new signature of Orange Belgium's internet offers. While prices, speeds and included content remain unchanged, Livebox gives greater visibility to everything that contributes to a great internet experience at home.

More than a modem, Livebox is the gateway to a reliable and high-performing connected home. Complemented by solutions such as Wi-Fi Boosters and backup connectivity where applicable, it is designed to provide stable, seamless coverage for modern households where streaming, gaming, video calls and smart devices have become part of everyday life.

Livebox has also been designed with sustainability in mind, with the ambition to extend product lifespan, reduce electronic waste and support a more circular approach.

https://www.orange.be/nl/producten-en-diensten/internet-abonnement 
https://www.orange.be/fr/produits-et-services/abonnement-internet     


100% connected, 100% personalised, 100% rewarded
Alongside Livebox, Orange Belgium is introducing ON, a new customer promise that brings together the practical services and commitments customers can rely on throughout their relationship with Orange.

Because staying connected is about more than technology, ON reflects Orange Belgium's ambition to support customers at every stage of their life. Depending on their personal needs, customers can benefit from expert installation, temporary connectivity solutions, backup data or dedicated support services designed to ensure they are never left without internet when they need it most.

The ON commitments also include Orange Thank You, Orange Belgium's loyalty programme, which rewards customers with meaningful benefits and exclusive advantages over time.

https://www.orange.be/nl/opties-en-diensten/on-engagementen 
https://www.orange.be/fr/options-et-services/engagement-on 


Together, Livebox and ON represent a broader vision of home internet: one that combines network performance with simplicity, reliability and peace of mind.

Christophe Dujardin, Chief Consumer Officer at Orange Belgium: “With Livebox and the ON promise, we are making Orange Belgium’s internet offers clearer, more intuitive and more reassuring for customers. Our ambition is simple: deliver a high-performance connection at home, make it easy to choose the right offer, and stand by our customers when it matters most.”