In its latest assessment of the Belgian telecom market, Testaankoop has recognised hey! telecom for its strong performance, awarding the digital brand of Orange Belgium two “Best of the Test” labels. It has been named best mobile provider and best provider for combined mobile and internet services for 2026. This double distinction marks a positive milestone in the brand’s continued growth and confirms its steady progress in the market.
Independent recognition built on four pillars
Testaankoop’s labels are based on a broad and rigorous evaluation that brings together real consumer experiences, extensive network measurements, technical testing and regulatory quality indicators.
The assessment includes:
• A nationwide satisfaction survey among more than 11,000 consumers
• Nearly 61,000 network quality measurements via the BeCover+ app
• A comparative technical test of digital TV decoders and interfaces
• Quality indicators from the Belgian telecom regulator BIPT, covering customer service responsiveness, installation reliability and problem resolution
Strong performance across mobile and bundled services
The label of best mobile provider is awarded to hey! telecom thanks to consistently high customer satisfaction, excellent network performance as measured by BeCover+, and strong results in mobile voice and data quality as experienced by users across the country.
The operator is also recognised as best provider for mobile and internet combined, reflecting the positive experiences of customers who combine mobile services with home internet. This recognition is supported by strong results in Testaankoop’s assessments and by reliable service and support indicators monitored by the BIPT.
Christophe Dujardin, Chief Consumer Officer at Orange Belgium: “Being awarded two quality labels by Testaankoop is a clear signal that hey! telecom is delivering what customers expect today: reliable connectivity, transparent services and an experience that simply works. These recognitions reflect the trust our customers place in us and the drive of our teams, who work every day to make high quality, accessible and worry free telecom a reality.”
Find out more about hey! telecom and its services at heytelecom.be.
