The main telecom operators active in Belgium will continue to support the public authorities in their fight against the Covid19 pandemic through an important technical and financial contribution. More specifically in the Covid19 Track & Trace call center to be put in place in the coming days.

The CRC submitted its draft decision on the wholesale cable tariffs to the European Commission, nine months after the public consultation. Orange Belgium regrets the major change in the methodology of cost recovery leading to significantly over-compensate the actual costs of the cable networks.

Orange Belgium, as a critical service provider, even more in times of confinement, takes its social responsibility to a higher level with meaningful initiatives to fight the spread the corona virus and help care takers. From a broad awareness campaign to providing masks for those on the front line and free cybersecurity tools for hospitals.

Orange Belgium tilt als kritische dienstverlener zijn maatschappelijke verantwoordelijkheid naar een hoger niveau door zinvolle initiatieven te lanceren om de verspreiding van het coronavirus tegen te gaan en zorgverleners te helpen: van een brede sensibiliseringscampagne tot het aanbieden van maskers voor mensen in de frontlinie en gratis cybersecurity tools voor ziekenhuizen.

Orange Belgium, fournisseur de services critiques, d’autant plus en période de confinement, fait le choix d’assumer plus encore sa responsabilité sociétale avec une série d’initiatives pertinentes afin de soutenir la lutte contre l’épidémie de coronavirus et d’aider le personnel soignant. Que ce soit par le biais d’une vaste campagne de sensibilisation, la fourniture de masques au personnel de première ligne ou de services de cybersécurité pour les hôpitaux.

Network and service continuity is critical in the COVID19 crisis management. We also see a substantial increase in mobile voice traffic, leading to new traffic peaks and that requires an upgrade of the interconnection capacity between the operators. Technical teams are monitoring closely and reinforce if necessary to guarantee seamless communication at all times. In addition, Orange Belgium will offer all its residential and business postpaid customers 5GB of mobile data volume for free to make sure they can stay connected anywhere, anytime.

Orange Belgium is proud to support an NTGent initiative that will allow persons with a vision or hearing impairment to enjoy shows and spectacles to the fullest by using connected tablets offering audio description, sign language and contextual information.

Vanaf vandaag ondersteunt Orange Belgium embedded SIMs (of eSIMs), een primeur op de Belgische telecommarkt. De eSIM creëert een gloednieuwe klantenbeleving, maakt de processen van Orange Belgium meer dan toekomstbestendig en heeft als bijkomend voordeel dat de groep een volledig digitale operator wordt.

Orange Belgium prend dès aujourd’hui en charge les SIM intégrées (eSIM). Une première sur le marché belge, qui permettra d’offrir de toutes nouvelles expériences client, de parer les processus d’Orange Belgium pour le futur sur le marché des télécommunications et de faire de l’entreprise un opérateur totalement digital.  

As from today, Orange Belgium supports embedded SIMs – or eSIMs -, a first on the Belgian telco market. This will bring a brand new customer experience, makes Orange Belgium’s processes more than ready for the future of the telecom market and allows the group to become a full digital operator.