Customers
Explore the digital world in full safety
The digital world is evolving. And not everyone has access to it. As a trusted partner, Orange is committed to giving you the keys to the digital world and enabling you to flourish there in total security.
Orange Digital Center
In line with its ambition to act as an engaged and responsible operator, Orange Belgium launched the Orange Digital Center last year, a complex dedicated to digital inclusion and innovation initiatives.
This digital training space constitutes a complete ecosystem for acquiring digital skills, testing and developing actual projects, and the subsequent possibility of accelerating the implementation of concrete entrepreneurial projects.
We are delighted to invite you to our next webinar, organised in collaboration with our partner WeTechCare on this coming March 9th.
A free 60-minute webinar on cyber serenity by experts who will offer you advice on how to combat cybercrime and how to operate in the digital world in total security.
Orange Telephone
Hidden number? Premium-rate number or emergency number?
Orange Telephone is a free app, intuitive and ad-free, that replaces your native call button in order to enable you to detect and block unwanted calls, identify unknown numbers, learn the price of calls to premium-rate numbers, and much more.
In 2021, the app made it possible to identify over 128 million malicious and telemarketing calls.
Phishing
Received a suspicious text message or e-mail? Before clicking on the link, make sure it isn´t dangerous.
Phishing is a form of internet fraud, an attempt to swindle or scam a mark… you. It starts with an e-mail that seems to be from a person or a company you know.
But don´t trust appearances! The e-mail in fact comes from clever criminals seeking to get their hands on your credit card or bank account numbers, your passwords, your financial details, etc. They might also encourage you to make payments.
Want to learn more? Go to Tribe, our online community, and exchange directly with other Orange customers.
Cyber safety for everyone
We can do amazing things with modern technology. But some of them are not without risks. To stay safe in our digital, virtual world, you need to be aware of the dangers, and understand that some things are just too good to be true. Like winning the Spanish Lottery, for example.
Viruses, blackmail, inappropriate sexual behaviour, phishing (a technique to steal your banking details) … there are plenty of dangers out there. The good news is that there are also solutions for all of them. Discover our tips.
Are you a professional? To guarantee the safety of your connections, we offer excellent protection, like the world’s best app for smartphone protection (you’re quite welcome). Visit our business website for more info... and prepare to be protected!
Our tips
Do you have children?
- choose the device and the subscription that best suits your child. Even if it doesn’t quite match what he/she would choose. Yes, even if they think it’s “lame”
- explain the effects of too much screen time to your children in terms they understand. Tell them it’s okay to look away. Especially in the evening and at night
- involve your child in the safety of the device. Install an app together that scans and protects your smartphone against malware
- nobody likes being tracked all the time. Advise your child to only turn on location tracking and Bluetooth when it’s absolutely necessary. Oh yeah, tell them it saves their battery life, too. Good for gaming!
- want to switch on parental control? Configure different user profiles on your Orange TV setup box using our tool, and set a code to lock the device. You can find more info here
The do’s and don’ts of surfing safely on the internet
- invest in high quality antivirus protection and make sure to keep it up to date
- use different passwords that are not easy to crack. You can test them on the internet. And no, 123456789 is not a good password
- do not make a single payment on a website without a https:// address
- never share a password or confidential information via text message, chat or e-mail
- never reply to unknown e-mails or contact requests from strangers. Always check if you know the sender and if they are reliable
- resist the temptation to click on pop-ups, links or attachments. Especially if they claim you are a ‘winner’ without participating. Nobody is that lucky
- be aware of people, websites or messages that ask for help, especially if they promise to pay you a fee or reward
- stay away from anyone who encourages you to participate in sexual acts via the internet
- read as much as you can about cyber security. Try googling ‘secure internet and connection’. Below are a few useful links to get you started
